Responsible for configuration/set up, renewal, QA, testing and maintenance of client’s benefits enrollment system.
Some of the tasks you need to do:
Assist in the implementation, configuration, set up and testing of new implementation clients based on the required client specifications.
Responsible for the updates and renewals of ongoing clients.
Updates client’s enrollment systems by creating templates and/or manually entering client requirements into the system.
Create and test Action Manager for AE and ongoing notifications.
Generate and QA Pre and Post AE communications and queue for client’s enrollment system to print and mail.
Performs audits of the configured systems. This includes reviewing configuration structures, SPDs and other documents and references related to the system setup, benefits, checking of structure groups, proofreading page contents, and another configuration related set up.
Provides description of the audit findings and offers suggestions or alternative solutions to these findings.
Conducts testing of enrollments system including but not limited to creating test employees and employee groups and performing scenario testing. Ensuring that client rules were captured accurately, and employees are able to enroll into the system without any issues.
Testing scenarios for Life events and validating applicable changes.
Reviewing rates and validating system generated costs and payroll contributions.
Reviewing plan specific rules (imputed income, age reduction, benefit volumes, benefit and plan dependencies, GI/ EOI, etc)