SOLUTIONS

BPO Management and Shared Services

• Senior management of operations, compliance, and performance metrics
• On-site employee services, such as Human Resources staff, support, and activities
• Performance management, including licensing of a proprietary, customizable appraisal and rewards system
• On-site talent acquisition services
• Training programs for the staff; both newly hired and tenured
• Information systems engineering services, including network set-up, on-going management, and support system
• Procurement and asset inventory management
• Risk management, such as internal audits and monitoring of staff compliance with corporate standards
• Policy creation and administration
• Payroll administration
• Facility security